RETERN POLICY

Returns are accepted within the first 7 days from the date of delivery. If you are within your first 7 days, please reach out to our Customer Support Team via email at indianhoverboards@gmail.com.

Return

To be eligible for a return, the product must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.  Return shipping cost need to be bare by customer only.

There are certain situations where only partial refunds are granted (if applicable).

Any item not in its original condition, is damaged or missing parts for reasons not due to our error

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at indianhoverboards@gmail.com .

You need to pack the product yourself and keep the necessary print outs ready for warranty pickups. It is also required to keep the original package box throughout the warranty period to pack it properly and avoid transit damages.

If a customer has mistakenly paid twice for the same product then the money will be refunded via the same source within 7 working days. If you are not completely happy or do not find it useful with a product purchased from hoverboardsindia.in, you may return it within 2 days of the delivery date for a refund. All returns are subject to a restocking fee of up to 25%. We will deduct 25% as a restocking fee and refund the balance amount to the customer provided returned products must be undamaged, clean, and in otherwise new condition with all original materials i.e. original packaging, manuals, and accessories, and must be accompanied by the original invoice. After the 2 Days period from the delivery date. A refund policy will not be applicable.

CANCELLATIONS POLICY

Since we follow the same-day shipping principle, any cancellation needs to be done within 2 hours of placing the order. Please forward your order number to indianhoverboards@gmail.com to request cancellation with the reason. Order cancellation of more than 2 hours will not be considered. If you still wish to cancel after 2 hours period, double Shipping charges (To and from) will be applicable to the customer, if the order has been dispatched, Then a refund will be processed after deducting shipping charges. The amount will be refunded to your account within seven working days of receiving the product.

GENERAL TERMS

All prices and specifications are subject to change without notice. Prices are final as of the time of order. By purchasing from our hoverboardsindia.in, you acknowledge that you have read and agreed to all terms and conditions stated on Hoverboardsindia.in. All brands, product names, product depictions, and materials appearing on Hoverboardsindia.in are the intellectual property of their respective owners and licensees. Product images are for representation purposes only. Actual products may have slight cosmetic differences.