We are 100% committed to our customers
to provide a one-year free service.

Our warranty covers one year on the
motor part and six months on the battery, Labour and service charges are free
for 12 months

The warranty does not cover the
following: 

  • General
    wear and Damage due to improper use
  • Water/Any
    Liquid damage.
  • Chassis/frame
    breakage or damage.
  • Broken
    or loose charger port/pins
  • Electronic
    damage due to Wrong usage of electrical supply and abnormal voltage
  • Damage
    caused by collisions or accidents or usage (such as scratches or broken
    shells)
  • Do
    not cross the maximum speed of Product,  the board/scooter starts
    beeping at high speed, and damages caused to the rider or to the board
    during over speeding or while it’s on low battery, would not be covered
    under warranty.
  • Never
    store the board in the trunk of the car while traveling as it will hinder
    the collaboration and would eventually cause structural damage, hence will
    not be covered under warranty.
  • Chargers/Accessories/Carrying
    Cases/Remote
  • RGB
    LED Light Strips (LED Fender Lights)
  • Bluetooth,
    speaker, mobile app. Remote, Lights and Tires.
  • Chipset/Motherboard
    related problems
  • Damages,
    imperfections, failure, the fault caused by abuse, illegal use, tampering,
    negligence, prolonged use, or operation.

Our warranty convers on T6 Eco model 3 months battery only, T6 &T8 classic models 6 months battery & motor,
but Does not cover the following:

  • -General
    wear and Damage due to improper use
  • -Water/Any
    Liquid damage.
  • -Chassis/frame
    breakage or damage.
  • -Broken
    or loose charger port/pins
  • -Electronic
    damage due to Wrong usage of electrical supply and abnormal voltage
  • -Damage
    caused by collisions or accidents or usage (such as scratches or broken
    shells)
  • -Do
    not cross the maximum speed of Product,  the board/scooter starts
    beeping at high speed, and damages caused to the rider or to the board
    during over speeding or while it’s on low battery, would not be covered
    under warranty.
  • -Never
    store the board in the trunk of the car while traveling as it will hinder
    the collaboration and would eventually cause structural damage, hence will
    not be covered under warranty.
  • -Chargers/Accessories/Carrying
    Cases/Remote
  • -RGB
    LED Light Strips (LED Fender Lights)
  • -Bluetooth,
    speaker, mobile app. Remote, Lights and Tires.
  • -Chipset/Motherboard
    related problems
  • -Damages,
    imperfections, failure, the fault caused by abuse, illegal use, tampering,
    negligence, prolonged use, or operation.

Our warranty covers one year on the
motor and six months battery, Labour and service chargers are free (one-time
replacement) and repairs your product at our repair facility’s
discretion;  however, the shipping (Return & Forward ) must be paid at
the buyer’s expense. After receiving the product we do repair within 7-10 days
,Your warranty begins on receipt of delivery.

 

RETURN SHIPPING FOR WARRANTY REPAIRS

To return your defective Hoverboard
under warranty, you’ll need to first contact us and get an RMA # before sending
it back to help@hoverboardsindia.in (Warranty Repair). You will be responsible
for paying the (return&forward) shipping costs back to our facility
regardless of the warranty-related issue, however, we cover all costs
associated with the repair and the shipping back to your address. DO NOT remove
the product logos or labels. This will void your warranty.

**All returns must include tracking and
full insurance to cover any damage during transit. The shipments should be
fully packed with all thermocol and original box as packaging to ensure no
damage during transit. It will be buyer responsibility to send proper package
with good packing. we will not be held liable for damage during transit in case
of return shipping.

SUBMITTING A CLAIM

The warranty is void if your Hoverboard
shows visible signs of damage or has been misused beyond what is considered
normal use, including water/liquid damage. Wear and tear is not covered under
this warranty.

In order to submit your claim, mail us
Your name, purchase date, address, model image, order details/number, and
warranty card at indianhoverboards@gmail.com and describe the exact problem
that you are having.

LIMITS AND EXCLUSIONS

DISCLAIMER OF WARRANTY: THE REMEDIES DESCRIBED
ABOVE ARE YOUR SOLE AND EXCLUSIVE REMEDIES AND OUR ENTIRE LIABILITY FOR ANY
BREACH OF THIS LIMITED WARRANTY. OUR LIABILITY SHALL UNDER NO CIRCUMSTANCES
EXCEED THE ACTUAL AMOUNT PAID BY YOU FOR THE DEFECTIVE PRODUCT, NOR SHALL WE
UNDER ANY CIRCUMSTANCES BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, SPECIAL OR
PUNITIVE DAMAGES OR LOSSES, WHETHER DIRECT OR INDIRECT. THE DURATION AND
REMEDIES OF ALL IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED TO THE
DURATION OF THIS EXPRESS LIMITED WARRANTY.