We are 100% committed to
our customers to provide a one-year free service.
Our warranty covers one year on the motor
part and six months on the battery. Labour and service charges are free for 12
months
The warranty does not
cover the following:
·
General wear and Damage due to improper use water/ any liquid da
damage.
·
Chassis/frame breakage or damage.
·
Broken or loose charger port/pins
·
Electronic damage due to the wrong usage of the electrical
supply and abnormal voltage
·
Damage caused by collisions or accidents or usage (such as
scratches or broken shells)
·
Do not cross the maximum speed of the product, the
board/scooter starts beeping at high speed, and damages caused to the
rider or to the board during over speeding or while it’s on low battery,
would not be covered under warranty.
·
Never store the board in the trunk of the car while
traveling, as it will hinder the collaboration and would eventually cause
structural damage, hence will not be covered under warranty.
·
Chargers/Accessories/Carrying Cases/Remote.
·
RGB LED Light Strips (LED Fender Lights) Bluetooth, speaker,
mobile app. Remote, Lights and Tires.
·
Chipset/Motherboard related problems
·
Damages, imperfections, failure, the fault caused by abuse,
illegal use, tampering, negligence, prolonged use, or operation.
Our warranty convers on
T6 Eco model 3 months battery only, T6 &T8 classic models 6 months battery
& motor,
but Does not cover the following:
·
General wear and Damage due to improper use water/ any liquid da
damage.
·
Chassis/frame breakage or damage.
·
Broken or loose charger port/pins
·
Electronic damage due to the wrong usage of the electrical
supply and abnormal voltage
·
Damage caused by collisions or accidents or usage (such as
scratches or broken shells)
·
Do not cross the maximum speed of the product, the
board/scooter starts beeping at high speed, and damages caused to the
rider or to the board during over speeding or while it’s on low battery,
would not be covered under warranty.
·
Never store the board in the trunk of the car while
traveling, as it will hinder the collaboration and would eventually cause
structural damage, hence will not be covered under warranty.
·
Chargers/Accessories/Carrying Cases/Remote.
·
RGB LED Light Strips (LED Fender Lights) Bluetooth, speaker,
mobile app. Remote, Lights and Tires.
·
Chipset/Motherboard related problems
·
Damages, imperfections, failure, the fault caused by abuse,
illegal use, tampering, negligence, prolonged use, or operation.
Our warranty covers one year on the motor and
six months battery, Labour and service chargers are free (one-time replacement)
and repairs your product at our repair facility’s discretion; however,
the shipping (Return & Forward ) must be paid at the buyer’s expense. After
receiving the product we do repair within 7-10 days
,Your warranty begins on receipt of delivery.
RETURN SHIPPING FOR
WARRANTY REPAIRS
To return your defective Hoverboard under
warranty, you’ll need to first contact us and get an RMA # before sending it
back to help@hoverboardsindia.in (Warranty Repair). You will be responsible for
paying the (return&forward) shipping costs back to our facility regardless
of the warranty-related issue, however, we cover all costs associated with the
repair and the shipping back to your address. DO NOT remove the product logos
or labels. This will void your warranty.
**All returns must include tracking and full
insurance to cover any damage during transit. The shipments should be fully
packed with all thermocol and original box as packaging to ensure no damage
during transit. It will be buyer responsibility to send proper package with
good packing. we will not be held liable for damage during transit in case of
return shipping.
SUBMITTING A CLAIM
The warranty is void if your Hoverboard shows visible
signs of damage or has been misused beyond what is considered normal use,
including water/liquid damage. Wear and tear is not covered under this
warranty. In order to submit your claim, mail us Your name, purchase date,
address, model image, order details/number, and warranty card at
indianhoverboards@gmail.com and describe the exact problem
that you are having.
LIMITS AND EXCLUSIONS
DISCLAIMER OF WARRANTY: THE REMEDIES DESCRIBED
ABOVE ARE YOUR SOLE AND EXCLUSIVE REMEDIES AND OUR ENTIRE LIABILITY FOR ANY BREACH
OF THIS LIMITED WARRANTY. OUR LIABILITY SHALL UNDER NO CIRCUMSTANCES EXCEED THE
ACTUAL AMOUNT PAID BY YOU FOR THE DEFECTIVE PRODUCT, NOR SHALL WE UNDER ANY
CIRCUMSTANCES BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, SPECIAL OR PUNITIVE
DAMAGES OR LOSSES, WHETHER DIRECT OR INDIRECT. THE DURATION AND REMEDIES OF ALL
IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED TO THE
DURATION OF THIS EXPRESS LIMITED WARRANTY.