We are 100% committed to providing our customers with a one-year free service.

Our warranty covers the motor for one year and the battery for six months. Labour and service charges are free for 12 months.

The warranty does not cover the following: 

*General wear and Damage due to improper use, water/ any liquid damage.
*Chassis/frame breakage or damage.
*Broken or loose charger port/pins.
*Electronic damage due to improper use of the electrical supply or abnormal voltage.
*Damage caused by collisions, accidents, or usage (such as scratches or broken shells). 
*Do not exceed the maximum speed of the product; the board/scooter starts beeping at high speed, and damages caused to the rider or to the board during overspeeding or while it’s on low battery would not be covered under warranty. 
*Never store the board in the trunk of the car while traveling, as it will hinder the collaboration and would eventually cause structural damage; hence, it will not be covered under warranty. 
*Chargers/Accessories/Carrying Cases/Remote.
*RGB LED Light Strips (LED Fender Lights) Bluetooth, speaker, mobile app. Remote, lights, and Tires.
*Chipset/Motherboard related problems.
*Damage, imperfections, failure, or faults caused by abuse, illegal use, tampering, negligence, prolonged use, or operation.

Our warranty covers on T6 Eco model 3 months battery only, T6 &T8 classic models 6 months battery & motor, but does not cover the following:

*General wear and Damage due to improper use, water/ any liquid damage.
*Chassis/frame breakage or damage.
*Broken or loose charger port/pins.
*Electronic damage due to improper use of the electrical supply or abnormal voltage.
*Damage caused by collisions, accidents, or usage (such as scratches or broken shells). 
*Do not exceed the maximum speed of the product; the board/scooter starts beeping at high speed, and damages caused to the rider or to the board during overspeeding or while it’s on low battery would not be covered under warranty. 
*Never store the board in the trunk of the car while traveling, as it will hinder the collaboration and would eventually cause structural damage; hence, it will not be covered under warranty. 
*Chargers/Accessories/Carrying Cases/Remote.
*RGB LED Light Strips (LED Fender Lights) Bluetooth, speaker, mobile app. Remote, lights, and Tires.
*Chipset/Motherboard related problems.
*Damage, imperfections, failure, or faults caused by abuse, illegal use, tampering, negligence, prolonged use, or operation.

Our warranty covers one year on the motor and six months on the battery. Labour and service charges are free (one-time replacement), and repairs are at our repair facility’s discretion;  however, the shipping (Return & Forward ) must be paid at the buyer’s expense. After receiving the product, we repair it within 7-10 working days.

RETURN SHIPPING FOR WARRANTY REPAIRS

To return your defective Hoverboard under warranty, you’ll need to first contact us and get an RMA # before sending it back to help@hoverboardsindia.in (Warranty Repair). You will be responsible for paying the (return&forward) shipping costs back to our facility regardless of the warranty-related issue; however, we cover all costs associated with the repair and the shipping back to your address. DO NOT remove the product logos or labels. This will void your warranty. We will repair your hoverboard/scooter/Segway at our repair facility’s discretion. After receiving the product, we repair it within 10 working days.

**All returns must include tracking and full insurance to cover any damage during transit. The shipments should be fully packed with all thermocol and the original box as packaging to ensure no damage during transit. It will be the buyer’s responsibility to send a properly packed with good packing. We will not be held liable for damage during transit in case of return shipping. 

SUBMITTING A CLAIM

The warranty is void if your Hoverboard shows visible signs of damage or has been misused beyond what is considered normal use, including water/liquid damage. Wear and tear is not covered under this warranty. In order to submit your claim, mail us your name, purchase date, address, model image, order details/number, and warranty card at indianhoverboards@gmail.com and describe the exact problem that you are having.

LIMITS AND EXCLUSIONS

DISCLAIMER OF WARRANTY: THE REMEDIES DESCRIBED ABOVE ARE YOUR SOLE AND EXCLUSIVE REMEDIES AND OUR ENTIRE LIABILITY FOR ANY BREACH OF THIS LIMITED WARRANTY. OUR LIABILITY SHALL UNDER NO CIRCUMSTANCES EXCEED THE ACTUAL AMOUNT PAID BY YOU FOR THE DEFECTIVE PRODUCT, NOR SHALL WE UNDER ANY CIRCUMSTANCES BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES OR LOSSES, WHETHER DIRECT OR INDIRECT. THE DURATION AND REMEDIES OF ALL IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY.